Privacy Policy
How we collect, use, and protect your personal information
Last Updated: 10/24/2025
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth
- Financial Information: Payment method details, transaction history
- Technical Information: IP address, browser type, device information
- Usage Information: Pages visited, time spent, interactions with our platform
2. How We Use Your Information
We use your information for the following purposes:
- Process your lottery ticket purchases and payments
- Verify your identity and eligibility
- Communicate with you about your account and transactions
- Provide customer support and resolve issues
- Improve our services and develop new features
- Comply with legal and regulatory requirements
3. Information Sharing
We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement comprehensive security measures to protect your information:
- SSL encryption for all data transmission
- Secure data centers with physical and digital security
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Employee training on data protection practices
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain the security and integrity of our platform
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Ensure the security and functionality of our platform
8. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@u-wave.win
Response time: up to 48 hours