Responsible Gaming

We care about your well-being and safe use of our services

Last updated: 10/24/2025

Gaming Should Bring Joy

We strive to create a safe and responsible gaming environment. Our mission is to ensure that gaming remains entertainment, not a problem.

Our Responsible Gaming Principles

🎯 Control and Awareness

We provide tools for controlling time and spending on gaming.

🛡️ Protection of Vulnerable Groups

Strict measures to prevent access by minors.

📊 Transparency

Clear information about odds, rules, and potential risks.

🤝 Support

Access to help resources and professional support.

🔒 Security

Protection of personal data and financial information.

⚖️ Legal Compliance

Full compliance with regulatory requirements.

Self-Control Tools

Time Limits

Set maximum gaming time per day/week/month

💰

Deposit Limits

Limit the amount you can spend over a period

🚫

Self-Exclusion

Temporarily block access to your account

Signs of Problem Gambling

💸 Financial Problems

  • • Spending more than you can afford
  • • Taking loans for gambling
  • • Selling property for gambling
  • • Not paying bills

⏰ Time Problems

  • • Gambling longer than planned
  • • Missing work or school
  • • Not sleeping due to gambling
  • • Neglecting responsibilities

😔 Emotional Problems

  • • Feeling guilt or shame
  • • Lying about time/money spent gambling
  • • Getting irritated when trying to limit gambling
  • • Gambling to avoid problems

👥 Social Problems

  • • Conflicts with loved ones due to gambling
  • • Isolation from friends and family
  • • Loss of interest in other activities
  • • Neglecting relationships

How to Gamble Responsibly

📋 Planning

  • • Set an entertainment budget
  • • Determine gaming time
  • • Don't gamble when stressed
  • • Take breaks

🎯 Awareness

  • • Remember it's entertainment
  • • Don't try to chase losses
  • • Don't gamble under influence
  • • Monitor your emotions

⚖️ Balance

  • • Diversify your leisure activities
  • • Maintain relationships
  • • Exercise regularly
  • • Develop hobbies

🔍 Self-Control

  • • Regularly check your expenses
  • • Use control tools
  • • Seek help when needed
  • • Be honest with yourself

Getting Help

🌍 International Organizations

Gamblers Anonymous

www.gamblersanonymous.org

Anonymous support groups

GamCare

www.gamcare.org.uk

British support service

Gambling Therapy

www.gamblingtherapy.org

Online consultations

📞 Hotlines

🇬🇧 United Kingdom

0808 8020 133

24/7, free

🇪🇺 Europe

+44 808 8020 133

International line

🇨🇦 Canada

1-866-531-2600

Consultations and support

Our Commitments

🔒 Protection of Minors

Strict age verification, blocking access for persons under 18.

📊 Behavior Monitoring

Analysis of gaming patterns to identify potential problems.

🎯 Personalized Limits

Recommendations for setting limits based on behavior.

🛟 Support and Resources

Access to help information and specialist contacts.

⚖️ Standards Compliance

Compliance with international responsible gaming standards.

📈 Continuous Improvement

Regular review and improvement of protective measures.

Contacts and Support

📧 Contact Us

Email: responsible@u-wave.win

Response time: up to 24 hours

Languages: Russian, English